Autonomous voice agent · built for Indian college admissions

Admissions CRM for Colleges in India

The autonomous AI voice agent for college admissions.

AVA calls every new lead in seconds, qualifies them in any of 10 languages — Hindi to Tamil to natural Hinglish — and answers only from facts your college has approved, deferring the moment it can't be sure. Your counsellors talk only to students ready to join.

Press play — hear AVA quote an approved fee, then refuse to guess a number it can't verify.

Student

“How much is the B.Tech CSE fee this year?”

AVA

“This year, the annual B.Tech CSE fee is ₹1,25,000.” Shall I tell you about the scholarships you may qualify for?

Grounded · fee · B.Tech CSE cited fact #a1b2c3d4 · approved · in-date

Student

“Will I get a seat in the management quota, and for how much?”

AVA

“That's something a counsellor will confirm for you directly — I won't quote a number I can't verify. May I have one of our counsellors call you back today?”

Deferred · logged as knowledge gap defer_reason = miss

1,248,902 leads worked & counting

01 — Speaks their language

Ten languages. Opens in theirs. Follows them into Hinglish. Sub-second, every time.

Hindi · Tamil · Malayalam · Kannada · Telugu · Bengali · Gujarati · Punjabi · English — and Hinglish, naturally.

02 — The cost of silence

A lead goes cold in the time it takes to read this sentence.

Meta · CollegeDunia · upload

A prospective student fills a form at 2 a.m. By morning, three other colleges have already called. The lead that was warm is now a name in a spreadsheet.

A six-month-old fee sheet

Or worse — someone calls back days later and quotes a fee from a stale PDF. One wrong number on an admissions call breaks trust, and in India it crosses a compliance line.

Speed without accuracy is reckless. Accuracy without speed loses the student. Eduvy is the admissions CRM built to be both — every lead in one place, worked the moment it lands.

03 — Your admissions CRM

Every lead, and every call, on one screen.

Eduvy holds every enquiry and every line your AI agent calls — your team watches it live, proves every word it said, and steps in the moment a lead turns hot, without leaving a single screen.

app.eduvy.in / command-center
Command Center — live dialer operations across every campaignCommand Center — live dialer operations across every campaign
Command Center — live dialer ops: calls in flight, the needs-you list, live ₹ cost-per-CLI, number health

Calls in flight

Every active line this minute — which campaign, which language, how long it's been connected — updating live as AVA dials across your floor.

live · calls/min · per-CLI

Number health

Per-caller-ID answer-rate and spam-flag risk, surfaced before a flagged number quietly tanks the pickup rate of a whole campaign.

answer-rate · spam-risk · per CLI

The needs-you list

Callbacks, deferrals and retries waiting on a human — surfaced in one queue your counsellors claim and clear without leaving the room.

callbacks · deferrals · retries

Live cost-per-CLI

COGS ticks in real rupees right beside the dialer — split across Telephony, STT, TTS and an estimated LLM line — so accuracy and economics live on one screen.

Telephony · STT · TTS · LLM~

Prove every word

Open any past call's grounding audit and every answer traces to the approved, in-date fact that grounded it — or to the reason AVA deferred.

 grounded · cited · in-date

Tour the full platform →

04 — The AI that works your leads

Meet AVA: the agent inside your CRM that calls fast, talks like a person, and never invents a number.

Calls in seconds

A lead lands and AVA is already dialling — in under a minute, inside your calling windows, after a DND scrub. The window where a lead is warmest is the window AVA works.

< 60s lead-to-first-call · outbound + inbound

Speaks like a person

Streaming speech with real turn-taking and barge-in — AVA opens in the lead's language and follows them into Hindi and Hinglish naturally. Sub-second responses, no robotic dead air.

10 languages · Hinglish included · code-switching

Never invents a number

Fees, dates, eligibility, seats, scholarships — AVA speaks them verbatim from a fact your college has approved and that is still in-date. On any miss, it defers to a counsellor rather than guess.

 grounded answers only

05 — In their pocket

When AVA hands off, your team picks up.

AVA clears the dead-end dialling and hands your counsellors only the warm leads — brief already written, score already up, grounded facts already attached.

See the counsellor app →
Today — an AI briefing, hot-lead card and score-ranked leadsToday — an AI briefing, hot-lead card and score-ranked leads
Today — open the app to a day that's already sorted
Lead profile — score gauge, insights and grounded program factsLead profile — score gauge, insights and grounded program facts
Lead profile — the score gauge, insights, and grounded facts
Ask AI — the Eduvy Assistant grounded answer with the green Grounded chipAsk AI — the Eduvy Assistant grounded answer with the green Grounded chip
Ask AI — Eduvy Assistant: grounded answer, defers otherwise
My week — connect rate, talk time and streak in tabular monoMy week — connect rate, talk time and streak in tabular mono
My week — private, no leaderboard, just you and your week

06 — How AVA stays honest

Every spoken number earns its way through four gates.

  1. Ingest

    Upload a prospectus or point at a URL. Extraction turns it into draft facts — each with its source location and a confidence score.

    draft facts · source-located

  2. Approve

    A human reviews, edits the exact wording, and approves. Nothing AVA says exists until someone at your college says yes.

     human-in-the-loop

  3. Speak verbatim

    On a call, numbers and dates are spoken word-for-word from the approved fact — never inferred, estimated, rounded, or guessed.

    verbatim · no rounding

  4. Stay fresh

    Facts carry an expiry. A daily sweep retires stale ones and tells your college. Expired means AVA defers — an out-of-date fee is never spoken.

     expired = beam cut

If AVA can't ground it, AVA won't say it.

07 — The foundation

Compliant by architecture — not by reminder.

Automated commercial calls in India sit inside TRAI/DLT and DPDPA regulation. AVA treats that as product-defining: two launch gates must both pass before a single campaign can go live.

DLT & TRAI

AI disclosure and consent capture open every automated call, DND scrubbing runs before every dial, and TRAI calling-hour windows are enforced. Each college is its own Principal Entity.

DPDPA

Consent records are timestamped and stored, with a clear retention policy and encryption. Personal data is processed under separate, explicit consent.

Tenant isolation

Every row carries a tenant ID and isolation is enforced at the database with Row-Level Security. One college can never read another's data — full stop.

Two launch gates

A DLT-compliance gate and a KB-readiness gate. Both must read green before any campaign launches — the locks click grey→gradient only together.

DLT ✓ KB-ready ✓

Outcomes

<60s

to first call after a lead lands

24/7

always answering — outbound and inbound

0

fees ever invented · zero guesses

08 — How it works

One lead,
end to end.

Six moves from the form-fill to the follow-up — fully automatic, every step logged.

01

Lead arrives

Meta, CollegeDunia, or upload — deduped on phone, attributed, routed to the right tenant.

02

AVA calls

In seconds — a compliant opening, AI disclosure, and consent captured before anything else.

03

Qualifies & answers

Captures program, intake, marks and timeline — and answers only from approved, in-date facts.

04

Scores

A live 0–100 score updates from the conversation itself — the richest intent signal there is.

05

Hands off

Hot or deferred? Warm-transfer to a counsellor, or schedule a callback — with the reason logged.

06

WhatsApp follow-up

An opt-in follow-up keeps the thread warm, sharing full context with the call that came before.

09 — Questions, answered

Everything colleges ask us first.

What is an admissions CRM?

An admissions CRM is the system a college uses to capture every student enquiry, qualify and score it, follow it up across calls and messages, and track it through to enrolment. It is organised around courses, intakes, fee facts, scholarships and counsellor workflows rather than sales deals — and in Eduvy CRM the first call is made by AVA, the AI voice agent, within about 60 seconds of the enquiry landing.

How is an admissions CRM different from a college ERP?

An admissions CRM runs the funnel before a student joins: enquiries, calls, qualification, follow-ups and enrolment. A college ERP runs the institution afterwards — student records, academics, staff and fee collection. Eduvy builds both; the ERP side lives at eduvy.in/services/erp. No ERP integration is required to launch Eduvy CRM.

Does Eduvy CRM make outbound AI calls?

Yes. AVA, Eduvy's AI voice agent, autonomously calls every new lead — typically within 60 seconds of the enquiry landing. Every automated call opens with a clear AI disclosure and consent capture, runs inside TRAI calling-hour windows, and is DND-scrubbed before dialling.

Does AVA answer inbound calls too?

Yes. AVA answers inbound calls on your college's numbers 24/7 — it recognises the caller, answers from your approved knowledge base, and warm-transfers to a counsellor or books a callback whenever a human should take over.

How many languages does AVA speak?

Ten — Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Punjabi and English, plus natural Hinglish code-switching. AVA opens in the lead's likely language and follows wherever they switch, mid-sentence included.

Does AVA qualify and score leads?

Yes. On every call AVA captures the program of interest, intended intake, marks, location and timeline — and a live 0–100 AI lead score updates from the conversation itself, with the full score history kept on the lead's record.

Does Eduvy analyse call sentiment and intent?

Yes. After every call the recording's transcript, the extracted structured fields and the sentiment land on the student's timeline — and every answer AVA gave is logged against the approved fact that grounded it, so intent signals and knowledge gaps are visible per lead and per campaign.

Does Eduvy automate follow-ups?

Yes. Opt-in WhatsApp follow-ups fire automatically after calls, and the WhatsApp thread shares full context with the calls that came before — one conversation memory across channels, with the same grounding rules on every written answer.

Is Eduvy built specifically for education?

Yes — only for education. Eduvy CRM is built for Indian college admissions: programs, intake cycles, fee facts, scholarships, counsellor workflows and TRAI/DPDPA compliance are native to the product, not bolted on to a generic CRM.

How does AVA avoid quoting a wrong fee?

AVA speaks fees, dates, eligibility and scholarship amounts only from facts your college has approved and that are still in-date — verbatim, never inferred or rounded. If no approved fact exists, it defers to a counsellor and logs the question as a knowledge gap.

Do we need to integrate anything to start?

No. Eduvy is a complete standalone admissions CRM — leads arrive from Meta lead ads, CollegeDunia and CSV upload, and your team works them in the same platform the AI calls from. No ERP integration is required to launch.

Is AI calling for college admissions legal in India?

Yes — when it's done the way the regulations require. Automated calls must run under a registered DLT identity with approved templates, be scrubbed against the DND/NDNC registry, stay inside TRAI's permitted calling hours, and disclose up front that the caller is an automated system. Eduvy CRM enforces the DND scrub, the calling window and the AI disclosure on every automated call, and each college operates under its own DLT registration.

How fast does Eduvy CRM call a new admission enquiry?

AVA dials within about 60 seconds of the enquiry reaching the CRM, inside permitted calling hours. Enquiries that arrive outside the TRAI calling window are queued and dialled in the next permitted slot instead of being called immediately.

What happens when AVA cannot answer a student's question?

It defers instead of guessing. The agent tells the student a counsellor will confirm, logs the question to the callback and deferral queue, and the counsellor picks it up in the mobile app with the full call context and transcript already attached.

How does Eduvy CRM handle DPDPA compliance for student data?

Consent is captured with a timestamp and stored as an auditable record, data is held under a defined retention policy and encrypted, and each college's data is isolated at the database row level. Every statement the agent made on a call is reproducible from its grounding audit trail.

10 — From the blog

Guides and comparisons for admissions teams.

Guide

Education CRM for Colleges in India

What an education CRM has to do across an Indian admissions year — one record per student, an answer in seconds, nothing invented.

Comparison

Eduvy CRM vs Meritto

A sourced comparison: AI calling, WhatsApp, the counsellor app, ERP links, hosting and the pricing model.

All articles →

11 — See it live

See AVA call a lead. Live.

Book a private demo and hear the grounded call, the defer, and the hand-off — on a tenant that's fully isolated, with no integration to start.

  •  No integration to start
  •  Your data stays isolated
  •  India-hosted

Book a private demo

We'll only use this to set up your demo. DLT-compliant · DPDPA-ready.