Calls in flight
Every active line this minute — which campaign, which language, how long it's been connected — updating live as AVA dials across your floor.
Autonomous voice agent · built for Indian college admissions
Admissions CRM for Colleges in India
The autonomous AI voice agent for college admissions.
AVA calls every new lead within about two minutes, inside calling hours, qualifies them in nine languages plus Hinglish — Hindi to Tamil to natural Hinglish — and answers only from facts your college has approved, deferring the moment it can't be sure. Your counsellors talk only to students ready to join.
Voice
Press play — hear AVA quote an approved fee, then refuse to guess a number it can't verify.
Student
“How much is the B.Tech CSE fee this year?”
AVA
“This year, the annual B.Tech CSE fee is ₹1,25,000.” Shall I tell you about the scholarships you may qualify for?
Student
“Will I get a seat in the management quota, and for how much?”
AVA
“That's something a counsellor will confirm for you directly — I won't quote a number I can't verify. May I have one of our counsellors call you back today?”
01 — Speaks their language
Nine languages plus Hinglish. Opens in theirs. Follows them into Hinglish. About a second to reply, usually.
Hindi · Tamil · Malayalam · Kannada · Telugu · Bengali · Gujarati · Punjabi · English — and Hinglish, naturally.
02 — The cost of silence
A lead goes cold in the time it takes to read this sentence.
Meta · CollegeDunia · upload
A prospective student fills a form at 2 a.m. By morning, three other colleges have already called. The lead that was warm is now a name in a spreadsheet.
A six-month-old fee sheet
Or worse — someone calls back days later and quotes a fee from a stale PDF. One wrong number on an admissions call breaks trust, and in India it crosses a compliance line.
Speed without accuracy is reckless. Accuracy without speed loses the student. Eduvy is the admissions CRM built to be both — every lead in one place, called within about two minutes of landing, inside calling hours.
04 — The AI that works your leads
Meet AVA: the agent inside your CRM that calls fast, talks like a person, and is built not to invent a number.
Calls in about two minutes
A lead lands and AVA calls it within about two minutes, inside your calling windows, skipping anyone who has opted out. The window where a lead is warmest is the window AVA works.
~2 min lead-to-first-call · outbound + inbound
Speaks like a person
Streaming speech with real turn-taking and barge-in — AVA opens in the lead's language and follows them into Hindi and Hinglish naturally. About a second to reply in the usual case, no robotic dead air.
9 languages + Hinglish · code-switching
Built not to invent a number
Fees, dates, eligibility, seats, scholarships — AVA speaks them verbatim from a fact your college has approved and that is still in-date. On any miss, it defers to a counsellor rather than guess.
grounded answers only
06 — How AVA stays honest
Every spoken number earns its way through four gates.
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Ingest
Share your prospectus and fee sheet, or answer a short questionnaire. Eduvy loads the text and extraction turns it into draft facts — each with its source location and a confidence score.
draft facts · source-located
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Approve
A human reviews, edits the exact wording, and approves. Nothing AVA says exists until someone at your college says yes.
human-in-the-loop
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Speak verbatim
On a call, numbers and dates are spoken word-for-word from the approved fact — never inferred, estimated, rounded, or guessed.
verbatim · no rounding
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Stay fresh
Facts carry an expiry. A daily sweep retires stale ones and tells your college. Expired means AVA defers — an out-of-date fee is never spoken.
expired = beam cut
If AVA can't ground it, AVA won't say it.
07 — The foundation
Compliant by architecture — not by reminder.
Automated commercial calls in India sit inside TRAI/DLT and DPDPA regulation. AVA treats that as product-defining: two launch gates must both pass before a single campaign can go live.
DLT & TRAI
Automated calls run only between 9 am and 9 pm IST, every opt-out is honoured permanently, and AVA says it is an AI whenever a student asks. Each college registers under DLT as its own Principal Entity, with Eduvy's guidance; for NDNC scrubbing, bring a scrubbed list and AVA dials only that.
DPDPA
Data is kept under a defined retention policy, access is role-based, and every admin action is in an audit log. Calls are not recorded: your college gets a transcript, not audio.
Tenant isolation
Every row carries a tenant ID and isolation is enforced at the database with Row-Level Security. One college can never read another's data — full stop.
Two launch gates
Your fee and eligibility facts approved in the knowledge base, and your calling numbers assigned. Both must be in place before any campaign launches — the locks click grey→gradient only together.
KB-ready ✓ Numbers ✓
Outcomes
~2 min
to the first call after a lead lands, inside calling hours
9am–9pm
IST window for automated calls · inbound answered round the clock
Verbatim
fees and dates from approved facts only · the rest is deferred
08 — How it works
One lead,
end to end.
Six moves from the form-fill to the follow-up — fully automatic, every step logged.
Lead arrives
Meta, CollegeDunia, or upload — deduped on phone, attributed, routed to the right tenant.
AVA calls
Within about two minutes, inside calling hours — opening in your college's name, with the wording your college sets.
Qualifies & answers
Captures program, intake, marks and timeline — and answers only from approved, in-date facts.
Scores
A live 0–100 score updates from the conversation itself — the richest intent signal there is.
Hands off
Hot or deferred? A counsellor call-back is booked with the reason logged — live transfer can be configured.
WhatsApp follow-up
An opt-in follow-up keeps the thread warm, sharing full context with the call that came before.
09 — Questions, answered
Everything colleges ask us first.
What is an admissions CRM?
An admissions CRM is the system a college uses to capture every student enquiry, qualify and score it, follow it up across calls and messages, and track it through to enrolment. It is organised around courses, intakes, fee facts, scholarships and counsellor workflows rather than sales deals — and in Eduvy CRM the first call is made by AVA, the AI voice agent, within about two minutes of the enquiry landing, inside permitted calling hours.
How is an admissions CRM different from a college ERP?
An admissions CRM runs the funnel before a student joins: enquiries, calls, qualification, follow-ups and enrolment. A college ERP runs the institution afterwards — student records, academics, staff and fee collection. Eduvy builds both; the ERP side lives at eduvy.in/services/erp. No ERP integration is required to launch Eduvy CRM.
Does Eduvy CRM make outbound AI calls?
Yes. When auto-calling is switched on, AVA, Eduvy's AI voice agent, calls every new lead about two minutes after the enquiry lands, inside TRAI calling hours (9 am to 9 pm IST). It introduces itself in your college's name with the opening wording your college sets, says it is an AI whenever a student asks, and never calls a number that has opted out.
Does AVA answer inbound calls too?
Yes. AVA answers inbound calls on your college's numbers round the clock — it recognises the caller, answers from your approved knowledge base, and books a counsellor call-back whenever a human should take over (live transfer can be configured).
How many languages does AVA speak?
Nine plus Hinglish — Hindi, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Punjabi and English, with natural Hinglish code-switching. AVA opens in the lead's likely language and follows wherever they switch, mid-call included.
Does AVA qualify and score leads?
Yes. On every call AVA captures the program of interest, intended intake, marks, location and timeline — and a live 0–100 AI lead score updates from the conversation itself, with the full score history kept on the lead's record.
Does Eduvy analyse call sentiment and intent?
Yes. After every call the transcript, the extracted structured fields and the sentiment land on the student's timeline — and every answer AVA gave is logged against the approved fact that grounded it, so intent signals and knowledge gaps are visible per lead and per campaign.
Does Eduvy automate follow-ups?
Yes. Opt-in WhatsApp follow-ups fire automatically after calls, and the WhatsApp thread shares full context with the calls that came before — one conversation memory across channels, with the same grounding rules on every written answer.
Is Eduvy built specifically for education?
Yes — only for education. Eduvy CRM is built for Indian college admissions: programs, intake cycles, fee facts, scholarships, counsellor workflows and TRAI/DPDPA compliance are native to the product, not bolted on to a generic CRM.
How does AVA avoid quoting a wrong fee?
AVA speaks fees, dates, eligibility and scholarship amounts only from facts your college has approved and that are still in-date — verbatim, never inferred or rounded. If no approved fact exists, it defers to a counsellor and logs the question as a knowledge gap.
Do we need to integrate anything to start?
No. Eduvy is a complete standalone admissions CRM — leads arrive from Meta lead ads, CollegeDunia and CSV upload, and your team works them in the same platform the AI calls from. No ERP integration is required to launch.
Is AI calling for college admissions legal in India?
Yes — when it's done the way the regulations require. Eduvy CRM runs automated calls only between 9 am and 9 pm IST, honours every opt-out permanently, and keeps each college as the registered sender of its own calls under DLT, which the college sets up with its operator with Eduvy's guidance. AVA does not check the national DND registry itself: a college that needs NDNC scrubbing brings its own scrubbed list, and AVA dials only that list.
How fast does Eduvy CRM call a new admission enquiry?
When auto-calling is switched on, AVA calls a new enquiry about two minutes after it reaches the CRM, inside permitted calling hours (9 am to 9 pm IST). Enquiries that arrive outside the calling window are queued and dialled in the next permitted slot instead of being called immediately.
What happens when AVA cannot answer a student's question?
It defers instead of guessing. The agent tells the student a counsellor will confirm, logs the question to the callback and deferral queue, and the counsellor picks it up in the mobile app with the full call context and transcript already attached.
How does Eduvy CRM handle DPDPA compliance for student data?
Each college's data is isolated at the database row level, access is role-based, and every admin action is in an audit log. Data is held under a defined retention policy, and calls are not recorded: the college gets a transcript, not audio. Every statement the agent made on a call is reproducible from its grounding audit trail.
11 — See it live
See AVA call a lead. Live.
Book a private demo and hear the grounded call, the defer, and the hand-off — on a tenant that's fully isolated, with no integration to start.
- No integration to start
- Your data stays isolated
- Answers only from approved facts